The Boxxstep Blog
The blog for customer focused selling
The right buyer insights at the right time
Are you bombarding your prospects with lots of buyer insights, content and collateral? Of course you are as its part of every sales and marketing engagement. You believe that you need to give them as much positive information about your proposition as possible,...
The challenges of navigating the buyer committee
One of the biggest challenges for salespeople today is the number of contacts they have to identify and engage with. Whether you call it the buyer committee, the buyer group or decision-making unit it’s a growing number of people involved in the deciding and buying...
Know your customers buying process
Every sales team is looking at what they can do to meet and hopefully exceed their numbers. The purpose of this blog is to share a lesser known idea with you on how you can improve your sales results. But before we get to it let’s put some context around why the idea...
5 Ways to Cut Through the Noise With Buyer Enablement
So, you think selling is tough, do you? Well, I’ve got news for you. Buying is even tougher. The question is, what are you doing to help? Probably not a lot. And why should you? Your job is just to sell, right? This sort of mentality is part of the reason sales...
Biggest no-brainer in sales – Relationship Mapping
The pain of many people Selling would be sooo much easier if it wasn’t for one thing, people. They can be needy, worried, sceptical, emotional, impatient, unpredictable, inconsiderate, deceptive, pessimistic, confrontational, unreliable, manipulative, self-centred, a...
Sales is no longer about getting a yes
Sales is no longer about getting a yes. It’s about getting a collective yes. As soon as you require anything in multiples it becomes more complicated, that's one of the reasons sales has become tougher because many yeses are more challenging than one. The way that...
What is Buyer Enablement?
Before we look into buyer enablement lets firstly consider sales enablement. This is one of the most commonly used terms in B2B sales today as companies focus on what training, methodologies, processes, metrics, tools, information and content can be utilised to...
The Biggest joke in B2B sales
It's Win Loss Analysis There are lots of good things in today's B2B sales industry, but there's also a whole bunch of bad things. And one of the worst is win/loss order analysis! The reason that this is so laughable is because of the misguided belief that we have so...
My biggest sales weakness
Whichever way you look at sales it’s a career full of no's, no-decision outcomes and losses. You become accustomed to rejection and disappointments. It's the nature of the beast. Sure, some will have more success than others and this can be contributed to a bunch of...
The 3 phases of being buyer-centric
Are you buyer-centric? You may think you are individually or as a company, but are you really? Being buyer-centric is not just about great buddy relationships with your customers, or asking probing discovery questions (that are generally biased and contrived to seek...