Privacy Policy

We appreciate your interest in our website and company. Data protection is of a particularly high priority for the management of Boxxstep. The use of the Internet pages of Boxxstep is possible without any indication of personal data. However, if a data subject wants to use our service via our website, processing of personal data could become necessary. If processing of personal data is necessary and if there is no legal basis for such processing, we will generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address of a data subject shall always be in line with the UK`s Data Protection Act (DPA) and the General Data Protection Regulation (GDPR). By means of this privacy policy, we would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this privacy policy.

As the controller, Boxxstep has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website and service. Nevertheless, Internet-based data transmissions may be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means.

Name and address of the data controller

The controller within the meaning of the DPA and the GDPR is:

Boxxstep Ltd

Littlehaven House, 24-26 Littlehaven Lane,

Roffey, Horsham, West Sussex, England, RH12 4HT

E-mail: [email protected]

Website: www.boxxstep.com

Social Media

Facebook: https://www.facebook.com/boxxstep/

Twitter: https://twitter.com/boxxstep

LinkedIn: https://www.linkedin.com/company/boxxstep/

YouTube: https://www.youtube.com/channel/UCCyx7GolMs3GDcUEnmXVXuQ

 

Collection of general data and information

The website of Boxxstep collects a series of general data and information every time a data subject or automated system calls up the website. This general data and information is stored in the log files of the server. The following data may be collected:

  • the browser types and versions used,
  • the operating system used by the accessing system,
  • the website from which an accessing system accesses our website (so-called referrer),
  • the sub-websites that are accessed via an accessing system on our website,
  • the date and time of an access to the website,
  • an Internet protocol address (IP address),
  • the Internet service provider of the accessing system, and
  • other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using these general data and information, Boxxstep does not draw any conclusions about the data subject. Rather, this information is needed:

  • to deliver the contents of our website correctly,
  • to optimise the contents of our website and the advertising for these,
  • to ensure the long-term functionality of our information technology systems and the technology of our website, and
  • to provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.

Therefore, Boxxstep analyses anonymously collected data and information on one hand for statistical purposes and on the other hand for the purpose of increasing the data protection and data security of our enterprise, and ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

Contact Us

If you contact us and send us general enquiries the contact details you provide, will be stored and used by us to fulfil the purpose associated with the transmission, e.g., to process your enquiry or in the event of follow-up questions.

The basis for this storage and use of your personal data is your consent which you give us by sending the e-mail. Insofar as you provide us with your personal data for the purpose of responding to your questions, the entry of personal data is required as without this information, we cannot process your request.

You have the right to revoke your consent to the data processing described above at any time with effect for the future. In this case, we will no longer process your data. Your personal data will be deleted even without your revocation in any case if we have processed your request or if the storage is inadmissible for other legal reasons.

Live Chat

On the Boxxstep website, anonymised data is collected and stored using technologies provided by Hey Oliver, for the purpose of web analytics and to operate the live chat system used to respond to live support requests. Usage profiles can be created from this anonymised data under a pseudonym. Insofar as the information collected in this way has a personal reference, the processing is carried out in accordance with our legitimate interest in effective customer service and the statistical analysis of user behaviour for optimisation purposes. The legal basis for this data processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Book a call

For booking a call with Boxxstep in an easy and convenient way, we use the bookme feature of the company Book Like A Boss, Inc. Your data from the form will be transferred to our appointment account at bookme after you press the “Book A Call” button. You will then receive a confirmation email with a link to the event. Your data will be kept at bookme until the purpose for storing the data no longer applies (appointment made) or you request us to delete it. Book Like A Boss undertakes not to pass on your data to third parties. The legal basis for the use of bookme is our legitimate interest is the effective organisation of our business.

Download our sales guides

With your consent, we will send you an e-mail to our sales guide by e-mail. For the registration we need your name and e-mail address. We use your name to address you personally. To do this, we send you a confirmation by e-mail and only allow you to download our no-nonsense guide after your confirmation. Your name, your e-mail and your IP address are recorded and logged for documentation purposes. The basis for this storage is the provision of a contract according to Art. 6 para. 1 lit. b GDPR and our legitimate interest according to Art. 6 para. 1 lit. f GDPR.

Podcast Notification (RSS feed)

On our website you have the possibility to register for our podcast notification. The podcast notification informs you about our upcoming podcasts. For the registration we need your name and e-mail address. We use your name to address you personally. Your name, your e-mail and your IP address are recorded and logged for documentation purposes. The basis for this storage is the provision of a contract according to Art. 6 para. 1 lit. b GDPR and our legitimate interest according to Art. 6 para. 1 lit. f GDPR. 

Podcast via Apple iTunes, Stitcher, and Anchor by Spotify

This website uses Apple iTunes, Stitcher and Anchor by Spotify to host and provide podcasts. The providers of these services are:

When using the relevant podcasts service provider, data is transferred to the podcasts service provider. The data may possibly include the addresses of the websites visited as well as browser information, date and time of the connection. We have no knowledge of the content of the transmitted data or of the manner in which it is used or of the duration of its storage by the relevant podcasts service provider.

The legal basis for the processing of the data is our legitimate interest, as we would like to offer you an appealing internet presence as well as various up-to-date information with me. Further information can be found in the relevant podcasts service provider Privacy Policy.

Commercial and business services

We process data of our contractual and business partners, e.g., customers and interested parties in the context of contractual and comparable legal relationships as well as related measures and in the context of communication with contractual partners (or pre-contractual), e.g., to answer enquiries.

We process this data to fulfil our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as for business organisation. We only disclose the data of the contractual partners to third parties within the scope of the applicable law to the extent that this is necessary for the aforementioned purposes or for the fulfilment of legal obligations or with the consent of the contractual partners (e.g., to participating telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisers, payment service providers or tax authorities).

Unless otherwise specified the purposes of processing are Contractual performance and service, contact requests and communication, office and organisational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioural marketing. And the Legal bases are Contractual performance and pre-contractual inquiries (Art. 6 para. 1 lit. b GDPR), Legal obligation (Art. 6 para. 1 lit. c GDPR), and our Legitimate interests (Art. 6 para. 1 lit. f GDPR).

Boxxstep SaaS system

We process the data of our customers in order to enable them to select, purchase or commission the selected services or works. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information.

Unless otherwise specified the purposes of processing are Contractual performance and service, contact requests and communication, office and organisational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioural marketing. And the Legal bases are Contractual performance and pre-contractual inquiries (Art. 6 para. 1 lit. b GDPR), Legal obligation (Art. 6 para. 1 lit. c GDPR), and our Legitimate interests (Art. 6 para. 1 lit. f GDPR).

Boxxstep Account

If you register for a Boxxstep Account, we will request mandatory and, where applicable, non-mandatory data in accordance with our registration form for the purposes creating a user account. The entry of your data is encrypted so that third parties cannot read your data when it is entered. After registering, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can register with other people’s email addresses. The basis for this storage is the provision of a contract according to Art. 6 para. 1 lit. b GDPR.

Your data will remain stored for as long as the registration lasts, in particular the storage is still necessary for the fulfilment/execution of the referral contract, for legal prosecution by us or for our other legitimate interests or we are required by law to retain your data (e.g., within the framework of tax retention periods).

Boxxstep SaaS system Profile

As a registered user, you have the opportunity to create a user profile with just a few clicks and details. If you make use of the option, the relevant profile data you provide will be transferred to your profile. Of course, you can change the information at any time via the settings in your profile. When creating a profile, you can submit personal data. You have choices about the information on your profile. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services. It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be available. The legal basis for the processing of your personal data is the establishment and implementation of the user contract for the use of the service. We store the data until you delete your user account. Insofar as legal retention periods are to be observed, storage also takes place beyond the time of deletion of a user account.

The basis for this storage is our legitimate interest in communicating with interested users according to Art. 6 para. 1 lit. f GDPR, in the case of contracts, also the storage of contract data according to Art. 6 para. 1 lit. b GDPR.

YouTube

We have integrated YouTube components within our system. YouTube allows the free posting of video clips and their free viewing, rating and commenting. By calling up one of the individual pages of our online offers on which YouTube content has been integrated, a connection to YouTube is established in order to download the necessary elements for displaying the corresponding video. In the process, YouTube or the operating company Google receives information about which sub-page within our online offers has been called up by the respective user. In addition, further information such as the IP address, the browser used, the operating system as well as technical device information, date and duration of the visit are forwarded. If the user is logged in to YouTube with the same device at the same time as visiting our online offers, YouTube recognises the user when a single page containing a YouTube video is called up. This takes place regardless of whether the data subject clicks on a YouTube video or not. This information can be collected by YouTube or Google and assigned to the profile of the respective user, unless the elements have been integrated in “Privacy Mode”. We always use the “Privacy Mode”, if this is possible.

Online Payment, Secure data transmission and Credit card information

Payment by credit card and SEPA direct debit is made via the payment service provider “Stripe”, to which we pass on your administrators mandatory details (e-mail address) provided during the registration process, together with information about your purchased subscriptions, in accordance with Art. 6 (1) (b) GDPR for payment processing. Your data will only be passed on

for the purpose of payment processing with the payment service provider Stripe and only insofar as it is necessary for this purpose (data protection Stripe). Information on the service provider: Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland.

Administration, financial accounting, office organisation, contact management

We process data in the context of administrative tasks as well as organisation of our operations, financial accounting and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The purpose and our interest in the processing lies in the administration, financial accounting, office organisation, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities.

In this context, we disclose or transfer data to consultants, such as legal advisors or auditors, as well as other fee offices and payment service providers.

Furthermore, based on our business interests, we store information on suppliers, event organisers and other business partners, e.g., for the purpose of contacting them at a later date. This data, most of which is company-related, is generally stored permanently. And the Legal bases are Contractual performance and pre-contractual inquiries (Art. 6 para. 1 lit. b GDPR), Legal obligation (Art. 6 para. 1 lit. c GDPR), and our Legitimate interests (Art. 6 para. 1 lit. f GDPR).

Online presences in social media

We maintain online presences on the above-mentioned Platforms on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f GDPR and in order to communicate with customers, interested parties and users who are active there. Unless otherwise stated in this policy, we process the data of users if they communicate with us within the social networks and platforms, e.g., write Arts on our online presences or send us messages.

Social Media Functions and Widgets

Within our online offer, functions and widgets of the above-mentioned Platforms are integrated. When you click on or use any of those functions and widgets, your browser establishes a direct connection to the relevant platform provider. The function or widget then transmits log data to the relevant platform provider. This log data may contain your IP address, the address of the visited websites, type and settings of the browser, date and time of the request, your usage of the relevant platform provider, as well as cookies. Those may also include the display of our post, the link to our profile, the possibility to interact with the posts and functions, as well as to measure users reach (so-called conversion measurement).

Routine deletion and blocking of personal data

We process and store personal data of the data subject only for the period necessary to achieve the purpose of storage or were provided for by applicable legislation and statutory retention periods. If the storage purpose ceases to apply or if a storage period prescribed expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the data subject

  1. a) Right to confirmation

Every data subject has the right to obtain confirmation from us as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact an employee of Boxxstep.

  1. b) Right of access

Any person concerned by the processing of personal data has the to obtain at any time from Boxxstep, free of charge, information about the personal data stored about him or her and a copy of that information. In addition, the European Directive and Regulation Body has granted the data subject access to the following information:

  • the purposes of the processing,
  • the categories of personal data processed,
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations,
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
  • the existence of the right to obtain the rectification or erasure of personal data concerning him or her, or the restriction of processing by Boxxstep, or the right to object to such processing,
  • the existence of a right of appeal to a supervisory authority,
  • if the personal data are not collected from the data subject: Any available information on the origin of the data, and
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the data subject shall have the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards in relation to the transfer.

If a data subject wishes to exercise this right of access, he or she may contact an employee of Boxxstep at any time.

  1. c) Right of rectification

Any person affected by the processing of personal data has the right to request the immediate rectification of any inaccurate personal data concerning him or her. Furthermore, the data

subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact an employee of Boxxstep.

  1. d) Right to erasure (right to be forgotten)

Any person concerned by the processing of personal data has the right to obtain from us the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary.

  • the personal data were collected or otherwise processed for such purposes for which they are no longer necessary.
  • the data subject revokes the consent on which the processing was based pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9(2)(a) GDPR and there is no other legal basis for the processing.
  • the data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.
  • the personal data have been processed unlawfully.
  • the erasure of the personal data is necessary for compliance with a legal obligation to which we are subject to.
  • the personal data have been collected in relation to information society services offered pursuant to Art. 8(1) GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to arrange for the deletion of personal data stored by Boxxstep, he or she may, at any time, contact any employee of Boxxstep. The employee of Boxxstep will arrange for the deletion request to be complied with immediately.

If the personal data has been made public by Boxxstep and our company is responsible pursuant to Art. 17 Para. 1 GDPR to erase personal data, Boxxstep shall implement reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, in order to inform other data controllers which, process the published personal data that the data subject has requested from those other data controllers to erase all links to or copies or replications of the personal data, unless the processing is necessary. The employee of Boxxstep will arrange the necessary in individual cases.

  1. e) Right to restriction of processing

Any person affected by the processing of personal data has the right, -maker, to request us to restrict processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject for a period enabling us to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
  • We no longer need the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defence of legal claims.
  • The data subject has objected to the processing pursuant to Article 21(1) of the GDPR, and it is not yet clear whether the legitimate grounds override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by Boxxstep, he or she may, at any time, contact any employee of Boxxstep. The employee of Boxxstep will arrange the restriction of the processing.

  1. f) Right to data portability

Every person affected by the processing of personal data has the right to receive the personal data concerning him or her which has been provided by the data subject to a controller in a structured, commonly used and machine-readable format. The data subject shall also have the right to transmit such data to another controller without hindrance from us to whom the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in Boxxstep.

Furthermore, when exercising the right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to obtain the direct transfer of personal data from one controller to another controller where technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

In order to assert the right to data portability, the data subject may at any time contact any employee of Boxxstep.

  1. g) Right of objection

Any person affected by the processing of personal data has the right -maker to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 para. 1 lit. e and f GDPR. This also applies to profiling based on these provisions.

Boxxstep shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.

If Boxxstep processes personal data for the purpose of direct marketing, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to the profiling, insofar as it is related to such direct marketing. If the data subject objects to Boxxstep to the processing for direct marketing purposes, Boxxstep will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by Boxxstep for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the data subject may directly contact any employee of Boxxstep or another employee. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise his or her right to object by means of automated procedures using technical specifications.

  1. h) Automated decisions in individual cases, including profiling

Any person concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and Boxxstep, or (2) is authorised by law. And that such law lays down appropriate measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is made with the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the data controller, or (2) it is made with the data subject’s explicit consent, Boxxstep shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, which include at least the right to obtain the data subject’s involvement on the part of Boxxstep, to express his or her point of view and to contest the decision.

If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact any employee of Boxxstep.

  1. i) Right to withdraw consent under data protection law

Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

If the data subject wishes to exercise the right to withdraw consent, he or she may, at any time, contact any employee of Boxxstep.

Legal basis of processing

Art. 6 para. 1 lit. a GDPR serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 para. 1 lit. b GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 para. 1 lit. c GDPR. In rare cases, the processing of personal data might become necessary in order to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age,

health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d GDPR. Finally, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of Boxxstep (recital 47, sentence 2 of the GDPR).

Legitimate interests in the processing pursued by us or a third party

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.

Duration for which the personal data are stored 

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment of the contract or the initiation of the contract.

Legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

We inform you that the provision of personal data is sometimes required by law (e.g., tax regulations) or may also result from contractual regulations (e.g., information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data by the data subject, the data subject must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of the personal data is required by law or by contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be.

Existence of automated decision-making 

As a responsible company, we do not use automated decision-making or profiling.

When do we disclose your Personal Data? 

We may share your information with organisations that help us provide the services described in this policy and who may process such data on our behalf and in accordance with this policy, to support our online offer and our services. If you wish to learn more about how the relevant provider process your personal data, please follow the link embedded in the mentioned provider’s name.

Typically, and unless otherwise stated in this policy, data may be shared on the basis of our contractual and pre-contractual obligations, in accordance with Art. 6 para. 1 lit. b GDPR. Equally, if you have consented to it, or where there we have a legal obligation to do so or on the basis of our legitimate interests (e.g., when using agents, hosting providers, tax, business and

legal advisors, customer care, accounting, billing and similar services that allow us to perform our contractual obligations, administrative tasks and duties efficiently and effectively).

If we commission third parties to process data on the basis of a so-called “processing agreement”, this is done on the basis of Art. 28 GDPR.

In relation to metadata obtained about you, we may share a cookie identifier and IP data with analytic service providers to assist us in the improvement and optimisation of our website which is subject to our Cookies Policy.

We may also disclose information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.

Data Breaches/Notification 

Databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.

Updating your information 

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please contact us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

Integration Of Services and Contents of Third Parties 

We use within our online offer on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR), content or services offered by third-party providers in order to integrate their content and services.

This always requires that the third-party providers of this content are aware of your IP address, since the content or service could not send to your browser without the IP address. The IP address is thus required for the display of this content, and we endeavour to use providers that only use your IP address for the delivery of the content or services. However, Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.

Google Analytics 

We use Google Analytics, a service provided by Google Inc. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymised by means of IP anonymisation so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: http://tools.google.com/dlpage/gaoptout?hl=en.

WordPress 

This website uses WordPress. The provider is WordPress Foundation. In order to optimise and improve our information service on our website, we collect and store data such as the date and time of the page view, the page from which you accessed our site, and the like. This is done anonymously without personally identifying the user of the site. If necessary, user profiles are created by means of a pseudonym. Here too, no connection is made between the natural persons behind the pseudonym and the usage data collected. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. of GDPR.

Children Data

Our website is not intended for children, and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us and we take the necessary steps to remove that information from our server. 

International transfers 

Our main operations are based in the UK and your personal information is generally processed, stored and used in global data centres. We take steps to ensure there is an appropriate level of security, so your personal information is protected in the same way as if it was being used within the UK and the EEA.

Where we need to transfer your data outside the UK and the EEA, we will use one of the following safeguards:

  • The use of approved standard contractual clauses in contracts for the transfer of personal data to third countries.
  • Transfers to a non-EEA country with privacy laws that give the same protection as the EEA.

Changes

This policy and our commitment to protecting the privacy of your personal data can result in changes to this policy. Please regularly review this policy to keep up to date with any changes.

Queries and Complaints

Any comments or queries on this policy should be directed to us at [email protected]. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.